All vacuum cleaners manufactured and supplied by Atrix are warranted to be in good operating condition when first removed from the shipping box. This means the vacuum cleaner will work when plugged in, that there are no missing parts, and that there are no material defects with respect to the vacuum cleaner, utensils, and filter. Atrix will replace any parts that are missing or display any degree of material defects.

Once accepted, Atrix vacuum cleaners will carry a limited warranty, excluding the utensils, motor brushes and filters as follows-

Omega Supreme and Omega toner models:    3 Years

Omega & HCTV HEPA/ULPA abatement models:    *Out of Box

Cleanroom models:    18 Months

Express models:    18 months

HCTV toner models:    18 months

Utensils & Accessories:    30 days

*Due to possible hazardous material in HEPA and ULPA vacuums, replacement parts will be sent out during the warranty period.

Our limited warranty means the customer will pay for the return of the vacuum cleaner and Atrix will repair it and pay for the return freight to the customer. This applies to only the vacuum and the motor, excluding brush replacement.

The forgoing is made in lieu of all warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose. Purchase or use of these vacuum products constitutes an agreement with the Seller and/or the Manufacturer that, if the product proves defective or in any way unsuitable, Sellers and Manufacturer's limit of liability for all damages, including but not limited to incidental or consequential damages, and Users or Purchaser's exclusive remedy, regardless of legal theory, including theories of breech of warranty, negligence and strict liability, shall be to receive, at Seller's or Manufacturer's option repair of the defective product or equivalent quantity of replacement products or a refund of the purchase price.

949-786-0108800-257-3477

 close