Blue Lake Products
Quality Products & Superior Customer Service since 1992

You may order online, by fax, or email; 24 hours a day, 7 days a week. If you prefer to speak with a sales representative, our business hours are 8:00 AM ~ 4:00 PM Pacific Time, Monday through Friday. In addition to the information presented here, we urge you to also read the Secure Online Ordering page before placing your first order with us.

Online

Click the or buttons to place items into your shopping cart

Click the symbol to see what's in your shopping cart or proceed to checkout

Telephone

Unlike some companies, we're never too busy to speak with you. It only takes a few minutes to call and place your order and we think you'll agree the time spent is well worth it. Not only will we cheerfully take your order, we can answer any questions you have about prices, product specifications, shipping, etc.

Facsimile

You may fax orders to 949-786-3108 24 hours a day. Click here for a printable order form.

Email

Click here to send us an email message. Your order may be in the body of the message or sent as an attachment. Do not send credit card information by email.

Right of refusal

We reserve the right to refuse to accept or process any order we believe to be fraudulent.

Minimum order (excluding shipping)

Online:  No minimum order

Telephone:  $15.00

Resale:  $25.00

Export:  $50.00

Credit card

We accept VISA, MasterCard, and American Express for online ordering. We also accept Discover, JCB, and Union Pay for telephone orders.

You must have a U.S., Canadian, or select Asian or European billing address to pay by credit card.

All orders shipped to Africa, regardless of the credit card billing address, must be paid for in advance by wire transfer.

An invoice and credit card receipt will be sent with your order.

Orders in excess of $1,000.00 paid for by credit card may be subject to a 2.00% transaction surcharge.

Credit terms

Credit terms are NET-20 DAYS or NET-30 DAYS after approval. Click here for a credit application.

We extend credit terms to schools, government agencies, hospitals, and recognized companies without delay- just fax or email a written purchase order. Purchase orders MUST include a voice telephone number, bill-to and ship-to addresses, and a contact name.

Credit term customers may also order online. Select Purchase Order as the payment type whether you intend to use one or not.

E billing


 Overdue accounts (60+ days) will be submitted to our collection agency.

Prepayment

You may prepay your order by personal check, business check, bank draft, or USPS money order.

Please call for instructions prior to mailing payment.

COD

We ship UPS COD to domestic street addresses only.

Shipments sent via UPS COD must be paid for at the time of delivery with cash, money order, or certified check. Checks from recognized companies will also be accepted.

The UPS COD fee is $11.00

Wire transfer

If your credit card billing address is located outside the United States, Canada, or select Asian and European countries, your order must be paid for in full by wire transfer prior to being released. Contact us by email for details.

We will email you a proforma invoice and our banking information so that you may arrange payment with your financial institution.

Wire transfer fee is $50.00.

All of the products we sell are manufactured to high standards. It is the purchasers responsibility to determine the suitability of any item for it's intended use. Blue Lake Products assumes no responsibility for the misuse, failure, or inappropriate use of items ordered from us.

Instruments, swabs, and vials are non-sterile.

Non-stock items fabricated to your specifications (verbal, written, print, etc) are non-cancelable, non-refundable, and non-returnable.

Orders shipped to addresses in the U.S. are delivered via UPS Ground service ONLY unless you specify otherwise. UPS Ground is the default shipping method for all online orders.

We DO NOT ship via USPS unless your ship-to address is an APO / FPO address. If you insist on USPS shipping, a $3.00 handling fee applies. Your order may also be delayed several days..

(Note: If you're ordering online, there is no USPS option to select during checkout- just accept the default- UPS Ground, type the word "priority" or "mail" in the Ordering Instructions textbox, and we will ship your order via USPS Priority mail.


Minimum intrastate UPS shipping charge is $7.50. Minimum interstate UPS shipping charge is $8.50.

We can also ship by FedEx or DHL, prepaid or collect.

Orders shipped freight collect or 3rd party billing are subject to a $3.00 or *$5.00 handling fee. Failure to provide us with a valid account number and/or billing information will result in a chargeback. You will be charged/invoiced for the full amount (shipping + chargeback) plus a $10.00 fee.

Orders are fully insured against loss or damage and are FOB Irvine, California. Certain items may ship FOB origin.

You are responsible for providing us with an accurate ship-to address. If an address correction is made by the carrier, you will be charged/invoiced for the full amount.

Please inquire about international shipping options.

*FedEx Ground only, per carton

Blue Lake Products
PO Box 16355
Irvine, CA  92623-6355USA


949-786-0108questions? / customer service
800-257-3477sales / order
949-786-310824 hr fax

Email:send / opt-in / opt-out

Bookmark this page

We accept

Business Hours:Monday ~ Friday, 8:00 AM ~ 4:00 PM Pacific Time

Copyright 1997 ~ 2012