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Blue Lake Products
Quality Products & Superior Customer Service since 1992

 
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Secure online ordering      

Online shopping at Blue Lake Products is quick and easy- just click the Add buttons to place items into your shopping cart. The contents of your cart are displayed every time you add an item or click the symbol. You may change quantities or remove items whenever your cart is displayed.

Your shopping cart and it's contents remain "active" for one year unless you check out or delete cookies.



Paying by credit card

When you place your order online you can be certain the information you provide is completely safe. The symbol in your browsers status bar is your assurance of a secure connection. Credit card data is transmitted and retrieved using 128-bit SSL encryption. 



Shipping charges


Shipping charges are based on your ship-to address, order weight, and the UPS service level you select. The shipping amount shown during checkout is automatically calculated using real-time UPS rates based on product weights supplied by us to UPS. In the event your order weighs slightly more or less when packed for shipment, we will adjust the shipping charge accordingly.



Auto-generated order confirmation


Immediately after submitting your order you will receive an auto-generated order confirmation at the email address you provided during checkout. The amounts shown for the goods and tax (if any) are accurate, however, the shipping charge may change (see above) and this change will be reflected on your invoice.



Your invoice / receipt


Only the invoice or receipt you receive from us marked PAID shows the actual amount-  goods + sales tax (CA residents only) + shipping, billed to your credit card.



Checking Out

When you're finished shopping click any
symbol to begin the checkout process.

Checking out consists of 2-steps with each step taking place on a single page. Entering the required information to complete your order is straightforward and self-explanatory but if you need help there is a link on each page to bring you back here.

If you haven't already done so, please take a moment to read our general ordering information page before placing your first online order. Even if you've previously ordered online we suggest periodically reviewing this page as it contains information and policies that apply to all sales transactions.

Checking Out
Step 1
Your Shopping Cart

Review your order

Use the Remove, Update, Recalculate and Empty Cart buttons to change the quantities of items in your cart.


Enter your Ship-to Zip code

You must have a U.S. ship-to address to order online.

If your ship-to address is in California, sales tax will be computed and added to your order. If you're tax exempt, enter your California Resale Certificate number in the Ordering Instructions textbox.


Select a shipping method

Select a UPS shipping method from the dropdown list. UPS Ground is the default shipping method.

If your ship-to a
ddress (PO boxes ok) is in Alaska, Hawaii, or is an APO / FPO address only, we will ship your order via U.S. Priority Mail if you choose. Simply accept the default shipping method- UPS Ground, type the word "priority" or "mail" in the Ordering Instructions textbox, and ignore the shipping amount shown. Otherwise select a UPS service and you will charged the amount shown. Note: there is a $20.00 handling fee for APO/FPO shipping and a $10.00 handling fee for orders shipped to Alaska and Hawaii by U.S. Mail.


Ordering Instructions textbox

Use the Ordering Instructions textbox to enter any other details we need to know about the items you're ordering.


Select a payment type from the drop-down list

We accept VISA, MasterCard, and American Express. Even if you're paying by credit card, you may still enter a purchase order number in the Ordering Instructions textbox.

If you're a customer with credit terms, choose the Purchase Order payment option even if you don't have a PO number. Enter your name instead.



Click Checkout to proceed to the Shipping & Payment page.

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Checking Out
Step 2
Shipping & Payment

Review your order

You cannot change the contents of your cart on this page- click the Return To Cart button to make any changes.


Comments / More Information
textbox

You may use the Comments / More Information textbox to let us know anything else you feel is important about your order. This could include information such as room or floor numbers, mail stops, a special "attention" line, etc.


Enter your billing information

For credit card customers, this means the address where you receive your credit card statement in the mail. You must have a U.S. or Canadian billing address to pay by credit card.

For credit term customers, this is the address where your invoice should be mailed.


Shipping address

If your shipping address is exactly the same as your billing address, select that option box. Otherwise enter your complete ship-to address.

We cannot ship to P.O. boxes. See Select a shipping method above.


Payment details

Even if you are a returning customer, you must enter your credit card information each time you order online.

Depending on the payment type chosen, you may be required to provide additional information.

If you selected VISA, MasterCard, or America Express-
Enter the credit card number
Enter the 3 or 4-digit CVV2 value
Enter the cardholders name exactly as it appears on the credit card
Enter the business name only if it appears on the card
Enter the credit card expiration date

If you selected Purchase Order, enter it in the space provided.


Opt-in email

Uncheck the Please add me to your emailing list box if you do not wish to receive occasional messages from us. Read our privacy policy here.


Order fraud protection

Enter the random 4-digit security number in the space provided.



Click the Submit Order button to finalize your order.

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Blue Lake Products
P.O. Box 16355
Irvine, CA  92623-6355 U.S.A.


949-786-0108 customer service
800-257-3477 sales / order
949-786-3108 24 hr fax

email: send / opt-in

Business Hours:  Monday ~ Friday, 8:00 AM ~ 4:00 PM Pacific Time

We accept

Copyright 1997 ~ 2008

   

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